Shipping & Returns

 

Shipping & Deliveries

Unless otherwise requested, e-Tiquities by Phoenix Ancient Art uses Fine Art Shippers, UPS, or FedEx to ship pieces. We make every effort to ship items with 24 hours of receiving payment. Typical delivery times range from one to seven business days, depending on size and destination.
International customers are responsible for all duties and taxes.
WE PROVIDE FREE SHIPPING WORLDWIDE.

Returns & Exchanges

Online purchases
Items purchased outright on e-Tiquities may be returned within 7 days of receipt for any reason. Customers are responsible for return shipment fees and insurance for the full value of the item(s) returned. Item must be returned in its original condition. If an item arrives damaged due to shipping, Phoenix Ancient Art must be contacted within 2 days with a full description of the damages.

Authenticity
Phoenix Ancient Art guarantees the authenticity and ownership history of every item. Any claim disputing authenticity must be made in writing by the original purchaser upon discovering the lack of authenticity. The original purchaser must return the item to Phoenix Ancient Art, along with proof of test results and expert reports, in the same condition and state as it was received.

Guarantee

  1. Phoenix Ancient Art has developed one of the antiquities trade's most vigorous and stringent due diligence procedures for establishing provenance-the chain of ownership-to ensure that its pieces come from reputable channels on the open market and are in accord with the applicable legislation, as well as the governing body of international law.

  2. Phoenix Ancient Art also goes to great length to establish the authenticity of any of its proposed works of art. From scholarly historical and style analysis and acknowledgement to scientific reports based on thermo-luminescence, “Carbon 14”, metallurgic, and other such testing, etc. All tests are done to ensure that each artefact is authentic to its description and dating.

  3. Phoenix Ancient Art stands firmly by its artifacts and we offer our clients an excellent guarantee, should an issue arise as to either of the piece's Authenticity or Provenance.

Trade

Trade - Buying From Phoenix

Phoenix Ancient Art's works of art have been purchased for public display by many of the world's pre-eminent museums. Phoenix Ancient Art's clients also include a vast array of private individuals, who all desire to acquire one or more unique works of art that will ultimately enrich their surroundings and lives, and in some cases, also view their purchases as prudent investments. These people all share one thing in common, besides their passion for beautiful objects; they are the custodian of each individual work of art’s right to life - to remain a testimony of humanity’s heritage. Indeed, they all feel that “they never really own any of these works, but merely look after them in their best possible interest (restoration, conservation, studying, publishing, exhibiting, etc…), for only a brief time span, until parting, and then someone else, be it an individual or an institution takes over that responsibility”.

Trade - Selling to Phoenix

Phoenix Ancient Art purchases works of art from private collectors, public auctions, art dealers, and art brokers worldwide.

Phoenix Ancient Art has developed one of the most stringent due diligence procedures for establishing provenance-the chain of ownership-in the antiquities trade. This is done to ensure that pieces come from reputable channels and are in accordance with the law. Such scrupulousness requires Phoenix Ancient Art to employ researchers who match artefacts against lost art registries, such as Art Loss Register Ltd, and who seek out documentation of prior ownership, including, but not limited to publications, sworn affidavits, dated photographs, invoices, customs documents, and insurance policies.

Expertise Service

Phoenix Ancient Art also offers an expertise service for anyone who seeks to verity the authenticity and/or value of an ancient artwork within our sphere of expertise. Please contact us for more information.